| Marketing
tips for DJ's / Entertainers
Pricing
competitively
The
pricing structure under which mobile DJs operate varies
greatly and depends on a number of different factors. These
include pricing by the competition in your market, the type
of occasion you are booking, the time of year, the day or
evening and location of the event, and the 'extras' added
to your primary rate. $100 to $150 is the average hourly
rate in the industry; however, hourly rates can range from
$75 an hour to $500 an hour or more, depending on lighting
effects, dancers, props, Karaoke, and so on.
Experience
and reputation are two factors to consider when determining
your pricing structure. A newly-formed business may want
to consider charging less than an established business with
years of experience and a solid reputation. As your reputation
and experience grow, slowly increase your rates.
It
is wise to base your prices on a three-hour minimum with
higher rates during peak periods (summer). Peak periods
include New Year's Eve, Friday evening, and Saturday day
and evening, as well.
Weddings
and some corporate events are typically booked at a higher
rate than other types of affairs. It is standard to charge
a higher rate than other types of bookings for functions
where the entertainer has the dual responsibility of being
both the DJ and the MC.
Sometimes
a good incentive for people to hire your DJ service is to
offer them a discount. Consider offering discounts to:
* Non-profit organisations.
* Customers willing to prepay for an event.
* Corporate clients who book your DJ services four or more
times in a calendar year (apply the discount to the last
job).
You
can earn additional monies through playing overtime at events.
On-site, about a half hour before the job is over, ask the
client if they want you to play overtime. The overtime rate
is typically 50 percent of the hourly rate you have quoted
for each thirty minutes of overtime you play.
It
is extremely important that you do not under price your
service. As an industry, mobile disc jockeys need to better
understand their value and not be willing to bend too far
on price just to get a job. If every DJ added just 10 percent
to the cost of their existing services, the entire industry
would benefit from this price increase. I am not referring
to "price fixing"; I am referring to creating
an industry standard where there is room for low-, middle-,
and high-end packages. Always be worth your asking fee and
give your customers even more than you have promised.
Getting
paid what you are worth
As
professional mobile disc jockeys you are also Music Programmers,
Masters of Ceremonies, Audio and Lighting Technicians and
Event Planners. What's more, you have technical and motivational
skills, the ability to "read" a crowd to ensure
the music and actions are in line with customer desires,
and you can teach participation dances, and host contests
and games. Do you warrant a premium fee? Of course you do!
Selling
over the phone
If
your marketing and advertising program is working, your
telephone should be ringing with inquiries. This is the
time to sell your services. Here are some tips for successfully
converting telephone inquires into bookings:
* Ensure that the people responding to your customers' enquiries
are thoroughly knowledgeable about your company's services
and products.
* Ask the potential customer how they came to learn about
your business, and write down the answer so you can track
your advertising and marketing to determine cost versus
return.
* Ask the potential customer if they have any specific needs
or concerns. Write down all pertinent information.
* Promptly answer all questions with accurate information
in a clear, concise, and professional manner.
* Always describe your services and products before quoting
prices.
* Ask for the sale! If the person is unwilling to commit,
attempt to advance the inquiry to an in-person consultation.
If the person is still unwilling to commit, offer to send
information in the mail and do so promptly.
* If information is mailed, do a follow-up phone call one
week from mailing.
* If a booking was made, promptly send out a contract.
Using
DVD/Video as a Sales Tool
A
polished DVD or video of your company's disc jockeys in
action can greatly enhance your ability to make a sale with
clients who view it. The video needs to include all pertinent
information about your service, the types of events you
do, and any special features or packages you offer. The
video is especially important to close sales with wedding
and corporate prospects.
You
may consider having a different video or segment on a video
for each type of function you perform. A senior class advisor
will not necessarily be impressed by a wedding video, nor
would a bride or groom be "wowed" by watching
an outrageous prom video with lots of CHR and alternative
music. Match the appropriate video or segment to the client
and the occasion.
An
enterprising way to get a wedding video made is to barter
with a videographer at a wedding where you are booked. Ask
that person to videotape the important parts of your performance.
This person is already being paid by the client, so the
charge to you should be minimal.
A
wedding video for a mobile DJ service should include wedding
party introductions, motivating patter, the bouquet and
garter toss, cake-cutting ceremony, your leading of participation
dances, and footage of people dancing.
Strong
consideration should be given to the creation of some form
of company audio-visual tool. Be sure it is professionally
produced and edited, and no longer than fifteen minutes
in length.
Generating
referrals
Many
DJs find that after a couple of years, the most significant
percentage of their business comes from referrals. Referrals
will come from several sources and there are actions you
can take to increase the number of referrals you will receive.
First
and foremost, you and all of your DJ entertainers should
consistently put on a stellar performance. Propose a reciprocal
arrangement for referrals with videographers, photographers,
banquet managers, caterers, bridal store and tuxedo shop
owners or managers, and so on, where each of you receives
a dollar amount or other incentive for every referral that
leads to a booking.
Another,
and perhaps the most profitable affiliation you can have,
is with your past clients. A happy client who tells others
about your service is your best advertisement. After every
job, send the client a thank-you note with two business
cards enclosed and a postage-paid evaluation card. The thank-you
note can offer $25.00 off their next booking for every inquiry
through them that leads to a booking. The evaluation card
can ask brief questions about the company and the DJ's performance.
Send
past clients a note reminding them of your offer, along
with two business cards every six months to a year.
Tips
for Maximizing Your Profit
* Keep your references, marketing materials and music lists
current.
* Have an ample supply of business cards and other printed
materials that are "billboards" for your DJ service.
* Perform networking and telemarketing activities on a daily
basis.
* Join clubs and organisations and attend their mixers.
* Acquire a great quality DVD/Video for your company.
* Conduct direct mail campaigns to specific target markets.
* Perform quarterly cost versus return analysis on your
advertising and marketing campaigns.
* Read your local newspapers to generate ideas for wedding
clients, corporate events and other types of functions.
* Ask the people/vendors you spend money with to recommend
your services. Offer incentives.
* Clean and maintain your equipment regularly.
* Add more "profit centers" to your business and
become a one-stop entertainment shop.
* Listen to and read motivational and marketing CDs and
books as well as the trade publications/
* Attend trade shows.
* Rent space at bridal shows.
* Sub rent space in your existing location or seek out a
successful non competing service that you can sub-rent from
to reduce overheads.
* Value yourself and your services.
* Maintain balance between your work and professional life;
mind, body and spirit.
* Be charitable and choose a few organisations yearly for
which you will DJ at no cost. When we give freely, our efforts
come back to us multifold.
* Ask for the sale.
* Avoid burnout and have lots of fun.
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